If you have problems logging into the player and website, you must reset your password.
Go to https://www.deltamediaplayer.com/index.php?option=com_users&view=reset&lang=en
Enter your email address for your Deltamediaplayer.com account
Check the Captcha
You will receive an email in your inbox
Something similar to this:
-
Hello,
we have received a confirmation to recover your password for your Deltamediaplayer account. To recover your password, you must save this verification code to verify that it was applied.
Your verification code for XXXXXXXXXXXXXXXXXXXXXX
Select the URL and check the password reset.
http://www.deltamediaplayer.com/index.php?option=com_users&view=reset&layout=confirm&token=XXXXXXXXXXXXXXXXXXXXXX&lang=en
Thank you.
-
Click the link. You will be redirected to a page with the following text:
"A message has been sent to your email address. The message contains a verification code, paste the verification code into the box below to ensure that you are the owner of this account."
Enter your username in the empty box and click "Send".
On the next page:
"To complete the password reset process, enter a new password."
Enter your password and confirm it.
Click "Send".
!!! IMPORTANT. Check your JUNK or SPAM folder too.
If you are having trouble resetting your password,
You can send me your email, username and desired password. I will reset the password for you, if you don't mind sharing your password with me.
Later, you can change the password on deltamediaplayer.com.
After log in website, click on "My account" menu, then "Edit profile" button.
We apologize for the inconvenience.
If you have problems watching some channels
Please install the latest version of the player from the Download player menu.
How to set up an account?
Click on "LOGIN" menu.
Then click the "Register" button.
Now you see "User registration" page.
Fill all the fields in this form and then click the button "Register".
After successful registration, you need to confirm your email.
Log-in into your Email account and check for confirmation email in INBOX, JUNK or other folder.
Then click on the confirmation link in this email. Now, you may log-in to your account.
After successful login, go to the "PURCHASE" menu and click on the "Order" monthly subscription.
Once installed, the Delta Media Player icon will appear on the desktop of your computer screen.
Double click on the icon.
After a double click, the Delta Media Player window will appear and you must log in using your username and password - the same as you used to register the account.
Once logged in, the Delta Media Player opens and you can start watching.
Android users: Before installing, make sure you have the option to install applications from unknown sources.
Settings > Security > Unknown Sources (Allow instalation of apps from sources other then Play Store).
Attention:
Users should keep in mind that incoming messages are automatically sorted and for reasons, beyond our control, you may not receive them.
If you do not receive an activation link within the next hour, please check whether it is in the "spam" or "junk mail" folder.
Are there any fees when I set up an account?
Setting up an account is free.
Access to the content of the service is paid.
Payment is one-time regardless of the method chosen.
Fees are not charged automatically.
You always decide when to extend the validity of your account by placing a new order.
We do not charge any additional costs in the future.
Can I use it abroad?
Yes. 24/7 from anywhere in the world with internet access.
How to check the validity of your subscription?
To find out which version of Delta Media Player you are using, you can check in 2 ways:
Which version of Delta Media Player is running on my computer?
To find out which version of Delta Media Player is running, Open Player > select the Info button > Subscription
How do I change the look of Delta Media Player?
This option is only available for Windows users.
Open the Player > select the Menu button > Settings > View
Once you have made your selection, wait for the application to restart.
I get the message: The program is not responding. Please try again later.
To solve this problem, make sure that the phone/device on which you are receiving the player has the correct time and date.
The phone/device on which you are receiving the player must have the correct time and date set automatically (not manually).
If the user's clock is not set to the correct time, the channel playback may be interrupted.
The clock must be synchronized with the "world clock".
This is the default on most computers, but sometimes some users do not use the "Automatic clock".
"Automatic time" means that the clock is synchronized with the world clock.
I get the message: The program is not responding. Please try again later. Server GET error-Wrong data. Code:JSON:Fetch error. Response timeout while trying to fetch.
I get the message: The program is not responding. Please try again later. Server GET error-Wrong data. Code:JSON:Fetch error. Response timeout while trying to fetch
This means that Delta Media Player is not connected to the server.
When you first start it, you must allow the program in the Windows Firewall. This will allow the program to use the Internet.
The time limit is 20 seconds, the player cannot get the channel list for 20 seconds, which is why this message is displayed.
To check what speed we are getting, we can perform a speed test, but from deltamediaplayer - Menu "Information->Speed test"
Please uninstall and reinstall Delta Media Player.
Please read the instructions below.
Log out of the player.
Uninstall the player.
Install the player from the main page, link: https://www.deltamediaplayer.com/pl/download-player-pl
Enter your username and password.
Check that your username and password are correct.
Simply log in to the page and check your subscription status.
Remember, when you first start the Delta Media Player application, you must allow Internet access for the player to work.
For Windows 7 users.
This problem may occur if the user does not have the appropriate certificate.
This operating system is no longer supported and does not receive the latest updates.
Therefore, please install the certificate and see if the problem has gone away:
https://www.deltamediaplayer.com//images/download/win7Cert.pdf
Also make sure that the phone/device/laptop on which you are receiving the player has the correct time and date.
The phone/device on which you are receiving the player must have the correct time and date set automatically (not manually).
If the user's clock is not set to the correct time, the channel playback may be interrupted.
The clock must be synchronized with the "world clock".
This is the default on most computers, but sometimes some users do not use the "Automatic clock".
"Automatic time" means that the clock is synchronized with the world clock.
Despite registering, I did not receive an email with an activation link
Check if the email with the activation link is not in the "spam" or "junk mail" folder.
Try logging in (the username is the same as the subscription) because your account may have already been activated.
If the email address is false or simply misspelled, the user cannot verify the account.
On how many devices can you use Delta Media Player?
You can use it on 5 different devices at the same time.
If you enter the same access code on a sixth device while watching, a message will appear saying that the limit of available devices has been reached.
In this case, log in to your account on the website and unregister the unnecessary device.
Ignore the warnings about the potential virus threat and continue.
We reassure you that Delta Media Player is not a virus or infected with viruses.
Remember, when you first start the Delta Media Player application, you must allow access to the Internet for the player to work.
Desktop and laptop users
For proper reception, we recommend:
A minimum 8 Mbit (download) connection for SD channels (standard definition) and a 12 Mbit (download) connection for HD channels (high definition).
When the recommended speed is lower, the player will constantly go into buffering mode, which will prevent smooth viewing.
Computers with a 2 GHz processor. At least 1 GB of RAM and a graphics card with at least 64 MB.
The following ports must also be open: 80 http (tcp), 443 https (tcp), 1935 rtmp (tcp).
You can test your connection by clicking here: http://twojeip.wp.pl
I get the message: Your session has expired. Sign in again?
Clear your browser's cache and cookies, or try a different browser.
Clearing cache and cookies.
In Microsoft Edge
In Safari
Important:
In newer versions of Safari (V5.1.x), these two options have been replaced with a single checkbox, remove all website data.
By selecting this option, you clear both the cache and cookies at the same time.
How to change your EMAIL address
Go to the login page
Click "My account"
Click "Account settings"
In the "Account settings" section
Enter your account email address
Repeat your email address
Click "SAVE"
A message will appear: "Your new email must be activated on our website. To activate this address, use the link we sent to xxxxxxx Profile saved"
Open your email inbox and confirm by clicking the link
How to change your password
Go to the login page
Click "My Account"
Click "Account Settings"
In the "Account Settings" section
Enter a new password:
Repeat your password:
Enter your account email address
Repeat your email address
Click "SAVE"
I get the message: Error during registration: Verification code not found.
Please install Delta Media Player if you have not already done so.
Please ignore the warnings about the potential virus threat and proceed further.
Calm down, Delta Media Player is not a virus or infected.
After double-clicking, a Player window will appear where you should log in using your data.
We enter (username and password) the same as we used when registering the account.
After logging in, Delta Player opens and we start watching on Delta Media Player.
If you have any difficulties, contact us with your username and email address provided during registration.
I get the message: You can only have one active subscription.
If you try to add too many subscriptions to the same account, you will get a failure error because you can only have one active subscription at a time.
Please install Delta Media Player.
After installation, please open Player and log in using the same details.(username is the same as the subscription)
After successfully logging in to Player, double-click on the selected channel and start watching it.
I get the message: Device has been unregistered.
This can happen when the internet connection to the server is interrupted during verification.
Close the player and reopen it.
When the application/Player cannot play channels / The loading circle is spinning all the time.
The reason for this state of affairs may be:
App Settings > Video Decoder > select SW
If we don't have this option, go to the tab
My Computer > Video > an option with increased quality will appear which must be
disabled. If it is enabled, disable it.
While watching, the image freezes every now and then. What could be the cause?
I get the message: Error application has stopped. Delta Media Player has stopped working.
Windows users
Android users
I get the message: Player has been blocked because it is not from an identified developer.
Go to "Settings" and then click "Security & Privacy" in the "General" tab below "App Store and identified developers".
You should see the message "DMP Player has been blocked because it is not from an identified developer".
To the right is the button "Open anyway". Clicking it should start the player.
I get the message: Delta Media Player has stopped working. This program has been stopped from working correctly due to a problem. Please close the program.
- The screen resolution settings need to be adjusted (mainly applies to Windows 8 and 10 users).
- The compatibility settings for Delta Media Player need to be changed.
- The graphics card needs to be updated.
Solution 1 - Adjust the screen resolution settings
Windows 8 and Windows 10 users
Solution 2 - Adjust Compatibility Settings
Solution 3 - Update your graphics card driver.
The most common drivers are: Intel, GeForce, AMD Radeon
NOTE: If you are not sure which driver you are using, download Driver Booster 3 which will help you detect the driver and any bugs etc.
I get the message: 403 - You do not have permission to view this part of the site.
There are many possible causes of error 403. Remember that the list below presents examples of causes and examples of solutions for error 403:
There are viruses that force a 403 error on selected websites, for example through the system “Hosts” file, which may have been corrupted or may contain incorrect information.
Scan your computer for malware to make sure your computer is clean and free from threats.
Remember that the above causes of errors are just examples! The best way to solve the inconvenience of error 403 is to analyze the WWW/HTTP logs for your server.
You will find the detailed content of the error message in them, which will help you identify the exact cause of the 403 error
I get the message: Socket operation timed out error.
I get the message: Error 500
The most common way to solve the error 500 problem is when a slightly older version of the website is saved in the cache of the web browser (e.g. Mozilla Firefox, Google Chrome).
In such a situation, simply clear the cache of the browser you are using.
I get the message: Service no available HTTP error code 400
A 400 error means that the request sent to the website server, often something simple like a request to load a web page, was somehow invalid or corrupted, and the server couldn't understand it.
I get the message: The application did not start correctly ( Oxc 0000022)
Click on Start and Control Panel. In the Control Panel window, click on Programs and Features, and then select Turn Windows features on or off.
Then look for the option called "Legacy components", expand and select the "Direct Play" option. Click "OK"
Wait for the system to apply the changes, and then click "Close"
Can I watch on a Smart TV screen?
There are several ways.
How to Install and Watch DELTAMEDIAPLAYER on Amazon Fire TV Stick.
PREPARE YOUR DEVICE to Install the App
INSTALLING THE "DOWNLOADER" APP on your Amazon TV Stick
INSTALLING THE "DELTAMEDIAPLAYER" APPLICATION ON YOUR Amazon TV Stick
How to Install and Watch DELTAMEDIAPLAYER on Chromecast/Google TV.
iOS (iPhone) users
The rollout date is not yet known.
TIZEN Users
The implementation date is not yet known.
KODI users
No plans
I do not receive an answer to my question, what could be the reason?
We make every effort to provide quick and professional answers. You are using some program that controls incoming messages. It is possible that this program also deletes our message. Users with mailboxes in free portals such as (ATT.NET, sbcglobal, hotmail, interia.pl, onet.pl) should bear in mind that incoming messages are automatically sorted and for reasons beyond our control they may not receive them. If you do not receive a reply within the next few days, check whether our message is not in the "spam" or "junk mail" folder.